Accessibility

Accessibility:
The Company operates and promotes the issue of accessibility as defined in the accessibility legislation and considers customers with disabilities as possessing equal rights, entitled to enjoy full access to the Company's website.
The purpose of this section of the website is to provide information regarding the Company's accessibility arrangements.
Informing all Company employees- all Company employees have been informed regarding the requirements of the law, with an emphasis on the prohibition of discrimination, the provision of equal service in an inclusive environment, and the Company's accessibility arrangements for customers with disabilities.
Service training for employees- Service employees as well as center managers have been trained in providing service to people with disabilities.
Call centers- Our service centers are available and accessible to all our customers, including people with disabilities. The answering service is adapted and is without background music, at a slow pace.
Delivery of information in an accessible format- the Company provides its customers with the option of receiving information in accessible formats. The submission of information is free of charge and is intended for people with disabilities. For inquiries and information regarding accessibility, you can contact the Company's accessibility coordinator as shown below.
 
Roxon Urban Ramat Gan
Parking and reception - In the hotel car park there are 2 parking spaces for disabled people who use wheelchairs, the distance from the parking lot to the elevator entrance is 10-20 meters. The hotel has a dedicated desk that serves as an accessible reception.
Rooms - The hotel has 2 rooms adapted to disabled (room no. 604 and 704) a bedroom and living room with double bed, adapted toilets, the distance from the elevator to the rooms being 7 meters.
Bathrooms - The bathrooms are adapted to disabled people according to all accessible guidelines, the bathrooms include: accessible shower, handholds, shower with pull-out handle, adapted chair.
Pool - The pool has a disabled lift chair - to use, please contact the lifeguard.
Public areas and facilities - there are 3 accessible elevators and accessible dining room in the lobby (The Hub).
On the event floor (3rd floor) there are accessible event halls and toilets.
Hearing impaired accessibility - the hotel has inspiration loops for hearing impaired people available at reception.
Service animal - the hotel allows accommodation with a service animal for guests requiring such service.
Accessibility coordinator: Eli Shwicki  [email protected] 
 
Roxon Sea Sand Bat Yam
Parking and reception - In front of the hotel there are several public parking spaces based on availability, the distance from the hotel entrance to the elevators is about 10 meters.
Rooms – The hotel has a suite adapted to disabled with bathrooms adapted to disabled people according to all accessible guidelines, the bathrooms include: accessible shower, handholds, shower with pull-out handle.
Public areas and facilities - The breakfast area is accessible, as well as the seating area in the lobby and the public toilets, the elevators are accessible but limited in width for a narrow wheelchair.
Hearing impaired accessibility - the hotel has inspiration loops for hearing impaired people available at reception.
Service animal - the hotel allows accommodation with a service animal for guests requiring such service.
Accessibility coordinator: Eli Shwicki [email protected]

Roxon Red Sea Eilat
Parking -  The hotel parking lot includes 2 designated parking spaces for disabled individuals, including spaces with access for a lift. These parking spaces are available on a first-come, first-served basis out of a total of 4 spaces.
The distance from the hotel entrance to the elevator lobby is approximately 15 meters, and the distance from the elevator to the accessible rooms is about 20 meters.
Rooms - The hotel has 5 accessible rooms designed for disabled guests, suitable for accommodating a couple. The rooms are equipped according to accessibility guidelines, including: accessible shower, grab bars, etc. To book an accessible room, please call 9410*.
Public Areas and Facilities - The hotel has one accessible elevator with an opening width of 100 cm.
The entrance and exit to the hotel, the pool area, and the snack bar are all on the same level.
Accessible restrooms are available on the entrance level.
The hotel restaurant, snack bar, and lobby have wheelchair-friendly pathways.
At the pool, there is a lift for water entry.
Hearing Impairments - An induction loop system for hearing-impaired guests is available at the reception desk.
Service animal - the hotel allows accommodation with a service animal for guests requiring such service.
Accessibility coordinator: Eli Shwicki [email protected]
 
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